Refund & Returns Policy
Effective Date: September 19, 2024
Unique Fashion is committed to providing a satisfactory shopping experience. We understand that sometimes, items may not meet your expectations. This policy outlines our refund and return procedures.
Eligibility for Returns
- Unused and Unworn: Items must be unused, unworn, and in their original condition with all tags attached.
- Within 3 Days: Returns are accepted within 3 days of the purchase date.
Return Process
- Contact Us: Please contact our customer service team within 3 days of purchase to initiate a replacement. Provide your order number and reason for return.
- Provide Video Evidence: Submit a video of the product opening to our customer service team. This video is essential for verifying the condition of the item.
- Replacement or Exchange: If the item is found to be damaged or incorrect, we will process a replacement or exchange.
No Refunds
Please note that we do not offer refunds. If the item is eligible for a return, we will provide a replacement or exchange.
Additional Notes
- Shipping Fees: Return shipping fees are generally the customer’s responsibility, unless the item is damaged or defective.
Contact Us
For any questions or concerns regarding returns or refunds, please contact our customer service team at:
- Email: info@unique-fashion.in
- Phone: +91 9035874843
Thank you for choosing Unique Fashion!
